Humane Management
Group training: Humane Management
For managers who want to have achieve good results with vital employees
This training provides a practical development of a humane style of leadership. You learn to achieve good results with personnel in a good condition. You get guidelines to lead your employees, each in accordance with his or her personal qualities and limitations.
Success or failure on the job is determined by more than knowledge and skills. What we will focus on are the interaction between employee, employer, work, organisation and private life. Another crucial matter is the employee’s self guidance. How is his or her ‘manual’?
One team leader told me once: ‘When I buy a CD-player, a manual is included; if have to find out the employee’s manual by trial and error’.
The training in humane management provides a vision and a practical approach enabling you to limit the errors and to realise active and positive cooperation with your employee, also in case of malfunctioning and sickness leave for psychological reasons. Included as course material is the book ‘How people work’ by mrs. Heilwine Bakker MA, mrs. Liesbeth Eurelings-Bontekoe, PhD and prof. Anthony Gaillard, PhD.
Why is it so important, especially in these days, to focus on humane management?
Considering the sickness leave figures, we observe that 1/3 of it is caused by psychological complaints. The new trend is ‘passive absenteeism’: employees show up at work, but lack energy, concentration and motivation to such an extent that the results are far below standards. This growing number is not surprising since the bulk of the work force is employed in services or informatisation. This relatively new type of work requires high standards in social and emotional and cognitive skills. Customers must be served swiftly and efficiently. Mutual irritations must be eliminated by effective communication, e-mails must be answered, deadlines must be met. Training is needed to keep pace with rapid development in one’s field of expertise and raising standards. Organisations are growing more complex, roles are more diffuse and cooperation in self guiding teams becomes commonplace; this can be nice, but also nerve wrecking. On top of that, there is the increased pressure of life in general: hobbies, interesting friends, combining work with care for the children and others, the relentless streams of information and traffic jams.
The strong appeal on cognitive, social and emotional intelligence is usually unknown in the regular education system. Most people learn it by trial and error. However, the vitality of the employees and of the enterprise as a whole would greatly profit from more attention to these aspects of management. This training gives you practical guidelines.
Aim of the training
Practical development of a humane style of leadership. You learn to achieve good results with employees who are willing and able to do a good job. It can be summed up as : ‘Being a good manager for others starts with good self management’.
The result of the training
· You will be able to give challenging tasks to employees, in accordance with their capabilities
· You are aware of the possibilities and the limitations of employees and you know how to handle them
· You can coach your employees in accordance with their respective ‘personal manuals’
· You know how to recognise stress signals and how to discuss them
· You can keep a healthy balance between sources of stress and of energy in the work process
· A balance between task, team and person-oriented leadership is part of your style of leadership
Gain for the organisation
· Your organisation has everything to gain from humane leadership. Balanced personalities perform better, have more mental resilience and are less often on sickness leave.
Examples of course topics
Course day 1
· How do people ‘work’? Learning to know the instrument of self guidance (‘thinking-feeling-doing’).
· Psycho-education on people in their work situation. What keeps people energetic and motivated?
· The role of personality in their work situation
· Source of vitality in the work situation; learning to steer between sources of stress and of energy in the work process
· Effective management of time and energy
· Recognising stress signals and discussing them
Course day 2 (two weeks after day 1)
· Coaching of employees and teams, with respect for their possibilities and their limitations
· Handling uncooperative behaviour of employees
· Confrontation and setting limits of acceptable behaviour
· Delegation, verification and motivation
· Result-oriented management
Course day 3 (six weeks after day 2)
· Recapitulation of the first two days, in accordance with the need as indicated by the group
· Plan of action for the vitality in the work situation of persons, teams and the organisation as a whole.
Work procedure
A course group consists of at least 8 and at most 12 participants.
A course consists of three days. Theory and practical exercises, tasks and discussions are the diverse ingredients.
Costs
The course is always adapted to the specific needs of the client and the participants. A quotation is sent to the client after an orientational interview
Group training: Humane Management
For managers who want to have achieve good results with vital employees
This training provides a practical development of a humane style of leadership. You learn to achieve good results with personnel in a good condition. You get guidelines to lead your employees, each in accordance with his or her personal qualities and limitations.
Success or failure on the job is determined by more than knowledge and skills. What we will focus on are the interaction between employee, employer, work, organisation and private life. Another crucial matter is the employee’s self guidance. How is his or her ‘manual’?
One team leader told me once: ‘When I buy a CD-player, a manual is included; if have to find out the employee’s manual by trial and error’.
The training in humane management provides a vision and a practical approach enabling you to limit the errors and to realise active and positive cooperation with your employee, also in case of malfunctioning and sickness leave for psychological reasons. Included as course material is the book ‘How people work’ by mrs. Heilwine Bakker MA, mrs. Liesbeth Eurelings-Bontekoe, PhD and prof. Anthony Gaillard, PhD.
Why is it so important, especially in these days, to focus on humane management?
Considering the sickness leave figures, we observe that 1/3 of it is caused by psychological complaints. The new trend is ‘passive absenteeism’: employees show up at work, but lack energy, concentration and motivation to such an extent that the results are far below standards. This growing number is not surprising since the bulk of the work force is employed in services or informatisation. This relatively new type of work requires high standards in social and emotional and cognitive skills. Customers must be served swiftly and efficiently. Mutual irritations must be eliminated by effective communication, e-mails must be answered, deadlines must be met. Training is needed to keep pace with rapid development in one’s field of expertise and raising standards. Organisations are growing more complex, roles are more diffuse and cooperation in self guiding teams becomes commonplace; this can be nice, but also nerve wrecking. On top of that, there is the increased pressure of life in general: hobbies, interesting friends, combining work with care for the children and others, the relentless streams of information and traffic jams.
The strong appeal on cognitive, social and emotional intelligence is usually unknown in the regular education system. Most people learn it by trial and error. However, the vitality of the employees and of the enterprise as a whole would greatly profit from more attention to these aspects of management. This training gives you practical guidelines.
Aim of the training
Practical development of a humane style of leadership. You learn to achieve good results with employees who are willing and able to do a good job. It can be summed up as : ‘Being a good manager for others starts with good self management’.
The result of the training
· You will be able to give challenging tasks to employees, in accordance with their capabilities
· You are aware of the possibilities and the limitations of employees and you know how to handle them
· You can coach your employees in accordance with their respective ‘personal manuals’
· You know how to recognise stress signals and how to discuss them
· You can keep a healthy balance between sources of stress and of energy in the work process
· A balance between task, team and person-oriented leadership is part of your style of leadership
Gain for the organisation
· Your organisation has everything to gain from humane leadership. Balanced personalities perform better, have more mental resilience and are less often on sickness leave.
Examples of course topics
Course day 1
· How do people ‘work’? Learning to know the instrument of self guidance (‘thinking-feeling-doing’).
· Psycho-education on people in their work situation. What keeps people energetic and motivated?
· The role of personality in their work situation
· Source of vitality in the work situation; learning to steer between sources of stress and of energy in the work process
· Effective management of time and energy
· Recognising stress signals and discussing them
Course day 2 (two weeks after day 1)
· Coaching of employees and teams, with respect for their possibilities and their limitations
· Handling uncooperative behaviour of employees
· Confrontation and setting limits of acceptable behaviour
· Delegation, verification and motivation
· Result-oriented management
Course day 3 (six weeks after day 2)
· Recapitulation of the first two days, in accordance with the need as indicated by the group
· Plan of action for the vitality in the work situation of persons, teams and the organisation as a whole.
Work procedure
A course group consists of at least 8 and at most 12 participants.
A course consists of three days. Theory and practical exercises, tasks and discussions are the diverse ingredients.
Costs
The course is always adapted to the specific needs of the client and the participants. A quotation is sent to the client after an orientational interview
